🔁 Return, Refund & Cancellation Policy

At JIBUMI, we strive to ensure a smooth and transparent shopping experience. Please read our policy carefully before placing an order.

❌ Cancellation Policy

Orders can be cancelled only before they are shipped.
Once the order has been dispatched, cancellation will not be possible through the website.
In case of prepaid orders, eligible cancellations will be refunded to the original payment method.

🔄 Return Policy

Returns and exchanges are applicable only on select products. Detailed eligibility and conditions are mentioned on individual product pages.

📅 Return Window

Most products are eligible for return within 3 days of delivery.
Return requests must be raised within the specified return period.

📦 Pickup & Shipping

If reverse pickup is available in your area, we will arrange it.
If pickup service is unavailable, customers may need to self-ship the product to our provided address.

💰 Return Charges

Return or exchange shipping charges may apply on a case-to-case basis.

⚠ Policy Updates

The return policy is subject to change without prior notice.

💵 Refund Policy

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method used during purchase.
In case of Cash on Delivery (COD) orders, refunds may be processed via bank transfer.

If the product fails quality checks (used, damaged, missing tags), the refund may be declined.

📌 Important Notes for Returns

Items must be unused, unwashed, and in original condition.
The product must have original packaging and tags intact.
Customized or personalized products are not eligible for return or exchange.
Products returned after the return window will not be accepted.

📞 Need Assistance?

For any queries related to returns, refunds, or cancellations, please contact our customer support team.

JIBUMI — Simple Policies. Transparent Shopping.